Contact Us
Have questions about Wilsforest? Need help with your account or experiencing technical issues? We're here to assist! Choose the best way to reach us below.
Email Support
forsupport@wilsforest.com
Response time: 24-48 hours
Available 24/7
Response time: 24-48 hours
Available 24/7
Live Chat
Available in-app
Mon-Fri: 9 AM - 6 PM EST
Instant responses
Mon-Fri: 9 AM - 6 PM EST
Instant responses
Send us a Message
Frequently Asked Questions
How do I reset my virtual coin balance?
Virtual coins in Wilsforest cannot be reset manually. They are earned through gameplay, daily rewards, and special events. If you encounter any issues, please contact support.
Is Wilsforest really free to play?
Yes! Wilsforest is completely free to play. Optional in-app purchases for virtual coins are available, but they are not required to enjoy the platform.
Can I play on multiple devices?
Yes, you can access your account from multiple devices. Your progress and virtual coins are saved and synced across all devices.
What should I do if the app won't load?
Try refreshing your browser, clearing your cache, or restarting the app. If the issue persists, contact our technical support team with details about your device and browser.
How do I report inappropriate behavior?
Use the in-app reporting feature or contact us directly at forsupport@wilsforest.com with details. All reports are taken seriously and handled promptly.